Covid-19 Announcement

Author: Brian Boyle   Date Posted:15 March 2020 


Please note: new measures from March 30!

We highly value the health of our staff, many of whom are in the high risk category if they contact this virus, so we ask you to read this note. Please stay at home if you can.

From  Monday March 30:

There will be no public access to the Gemcuts warehouse. Surfaces in the warehouse are being sterilised daily and we cannot risk a random introduction of the virus.

We will only have 2 people working in the warehouse at any one time. Your phone enquiries will be answered by staff working from home and orders can be placed with them.

Orders placed in advance online or by phone may be picked up, but will be delivered to your vehicle. You must organise this when placing the order. Please remember that we have limited staff and they will be busy packing and shipping orders. If you turn up without ordering in advance you may face a lengthy delay while your order is prepared.

No cash will be accepted. Payment must be made in advance or by a contactless card.

Orders placed online or by phone will be packed and shipped as usual. We have plenty of stock of most items and new stock is arriving on a regular basis.

These measures will continue until public health authorities deem it safe.


If any of the following applies to you please stay at home and order by phone or online:

  • fever

  • flu-like symptoms such as coughing, sore throat and fatigue

  • shortness of breath

  • If you have come in contact with a person with the above symptoms

  • If you have returned from overseas in the last 14 days


Thank you for helping to protect the health and well-being of our staff.